Thursday, July 5, 2007

Operational Excellence & Continuous Improvement

Standard practice for Synchronous is to emphasize continuous improvement as part of an operational excellence effort. Sometimes we are told/asked "...we have come a really long way on our improvement efforts, can't we congratulate ourselves and be happy once in a while? The answer is - of course, we need to celebrate successes along the way, and hope everyone is happy most of the time. But there is a difference between being happy and satisfied. Go ahead and be happy, but don't ever be satisfied with the status quo. A good qualitative perspective is:

There is a disconnect with the status quo, and total quality - continuous improvement has become a natural way of life for employees, suppliers, and customers. Improved quality in both manufacturing and support functions, reduced costs, increased velocity, and a focus on the customer has contributed to competitive advantage.

Synchronous experts are well positioned to help you take your operational excellence efforts to the next level. You can bet that our passion for continuous improvement is a cornerstone of our approach. Give us a call, or send us an information request at www.SynchronousLLC.com

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