Quality programs typically originate with a company's need to improve competitiveness. Quality programs should be evaluated according to how well they serve that objective. In the time compressed, resource lean manufacturing environment today, there are three essential components of a competitive success that can be summed up as the three Rs:
- Responsiveness: A company must be capable of meeting customer needs rapidly and precisely without wasting resources. Superior responsiveness is when your firm can fill the need on or before the customers determined deadline - and faster than your competitors.
-Results Acceleration: A great company can actually accelerate the results it seeks by exploiting the information feedback from Cycles of Learning. More Cycles of Learning accelerates results.
- Resource Effectiveness: Reducing cycle times via the elimination of non-value added steps provides for superior performance without adding new resources. Eliminating steps in a process that add no value allows a firm to be more responsive by reducing the number of actions in the process. Using minimal resources allows a firm to outperform its competitors.
A truly competitive company is differentiated by embracing all three Rs, one or two is not enough. The three Rs can be used to evaluate any business process or program, not just quality programs.
Synchronous experts are well positioned to help you improve your competitiveness through Quality programs, cycles of learning, 3Rs, and numerous other operational excellence techniques. Send us an information request at Sales@SynchronousLLC.com , or review our service portfolio at our web site www.SynchronousLLC.com
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